Children travelling alone & special requirements

Children travelling alone

Children travelling unaccompanied cannot be booked with House of Travel Online if they are under 16 years of age. For any children under 18 years of age travelling unaccompanied we recommend you check airline policies for unaccompanied minors prior to making any bookings. To avoid being denied boarding we strongly recommend that you book with a House of Travel store to ensure your booking adheres to airline rules and regulation.

Special requirements

If you have special requirements, then we recommend that you book your flights with a House of Travel Store to ensure that your special requirements are met. This includes, but not limited to, if any of the below circumstances apply:

• Visually impaired/blind passengers
• Deaf or speech impaired passengers
• Mobility impaired passengers (anyone who needs help boarding or de-boarding) (including requiring wheelchair assistance).
• Require an escort or care-giver for any reason
• Need to carry medication, medical supplies or equipment
• Are suffering from any illness or disease may make it unsafe for you to fly or others to fly with you, for example chicken pox, measles.
• Pre-existing medical conditions that may make travel difficult
• You are wanting to make a future booking for an unborn child
• Travelling with animals (including guide dogs)
• Travelling with dangerous goods/objects
• Need to carry medication, medical supplies or equipment
• You need to transport a large amount of luggage, large items such as sporting gear, musical instruments

General

Other points to note:

• Always ensure you have the appropriate passport and visas to enter your destination
• We strongly recommend you take out travel insurance